I have been here twice and both times i have had a wonderful experience. They are very professional from beginning to end. You walk in and they greet you, offer you coffee, take your coat and are so polite. The young fellow who washed my hair was excellent. He asked questions as to temperature of the water and strength of the head massage. My hairdresser was Danilo who is very experienced. The first time I went I told him exactly what I wanted and he did it and it looked great. The second time I gave him free rein for my haircut (My hair shoulder/medium length) and it also looked wonderful. He really knows what he is doing and I strongly recommend him. I have been to a lot of hairdressers who have ruined my hair but I feel confident he knows what he is doing and this was inevitable after only 2 visits. I will definitely be a returning customer. Very impressed.